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Ahee
June 05, 2014
GROSSE POINTE WOODS — City officials are anxious to clear up any misunderstanding residents may have regarding the new Medstar ambulance service and its billing policies.

A handful of residents have complained they have been billed by Medstar for ambulance charges that were not covered by their insurance companies. But according to the contract the city signed with the private ambulance service, residents would not be billed for ambulance services.


"We ask any resident who has received a bill to call me," said Skip Fincham, city administrator. "I am meeting this week with Medstar to get this problem straightened out."

Fincham said any resident who paid a bill from Medstar will be reiumbursed.

"A resident brought this to our attention, and we will have it corrected," he said.

Fincham said city officials have been pleased with the service provided by Medstar.

"It was a very smooth transition, and we have had positive feedback from residents," he said.

Medstar has been providing ambulance and EMS service since April.


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